They say you can’t teach an old dog new tricks and this adage applies doubly to system administrators. After all, you pay these same people to protect your data and systems with tooth and claw, right? The problem is that sometimes they protect it too well. Ever needed quick access to data in order to make an informed business decision just to be told someone is on vacation or that particular system is down for maintenance until the end of the week? Are you still collaborating with remote teams via MS Excel? Have these added layers of security gotten in the way of your company’s ability to grow and react to the customers’ needs?